Why Bother ?

The obvious answer is because you have to and because it is the right thing to do. The last few years have seen a number of compliance disasters that have damaged the reputation of the Premium Rate and Broadcast industry.

According to Enarpee research PhonepayPlus fines during the year 2009/10 were averaging £69,549 per case, an increase of 224% over the same period in the previous year. The UK's Information Commissioners Office (ICO) also confirmed that as of April 6th 2010 the fine for the most serious of Data Protection breaches could be as high as £500,000.

However its not all bad news. Enarpee has been working closely with a number of its clients to deal with their Compliance and Regulatory issues at the front end of the process and not just once they get breached and face a fine. Our approach works and is always taken from a commercial perspective.

So if you want to build consumer trust and protect your reputation, it will pay to use the services of Enarpee.

Your Problems

Many companies are unaware of all of the requirements that are needed to run Premium services. They may not know about the need to communicate certain pricing information clearly before the consumer has to pay anything, or the need to request "Prior Permission" from PPP for various types of services, or the rights of the consumer to refunds or even how to run prize draws in a fair and compliant manner.
Don't risk it - Ask us !